Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered to the following countries:

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Dem. Rep., Congo - Rep., Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East TimorEcuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall IslandsMauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South SudanSpain, Sri Lanka, St. Lucia, St. Vincent and the Grenadines, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs, depending on weight per order:

Weight Shipping costs
over 0 kg to 2,0 kg 4,11 €
over 2,0 kg to 4 kg 4,64 €
over 4 kg to 6 kg 5,77 €
over 6 kg to 11 kg 6,90 €
over 11 kg to 21 kg 8,93 €
over 21kg to 31,5 kg 10,71€

From a order value of 80,00 € onwards, we deliver shipments free of cost.

For shippings over 31,5 kg and with an order value less than 80,00 €, we split the order into multiple shippings.

Deliveries to foreign countries:

The freight costs abroad can be easily shown during your order in the shopping cart. They vary depending on the transporter, as well as their size and weight, from country to country.

Zone Country
1

Austria, Belgium, Czech Republic, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Switzerland

2

Andorra, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom of Great Britain and Northern Ireland, Vatican City

3

Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, CyprusEstonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Portugal, Romania, Serbia, Ukraine

4

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

5

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, East Timor, India, Indonesia, Iran, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, United States of America, Uzbekistan, Vietnam, Yemen

6

Angola, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Belize, Benin, Bolivia,Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Dem. Rep., Congo - Rep., Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador,Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Ivory Coast, Jamaica,Kenya, Kiribati, Lesotho, Liberia, Madagascar,Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mozambique, Namibia, Nauru, New Zealand, Nicaragua, Niger, Nigeria,Palau, Panama, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Sudan, Sudan, Suriname, Swaziland, Tanzania, Togo,Tonga, Trinidad and Tobago, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Zambia, Zimbabwe

For shippings over 31,5 kg we split the order into multiple shippings.

Delivery periods

In case of products individually designed as per the customer’s requirements, the correction template is created within 3 - 5 days after the order confirmation, the execution of the designing work as well as the delivery of the products within 7 days after the release of the correction template (in case an advance payment has been agreed upon, after the payment authorisation), unless otherwise specified in the item description.

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 4 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Cash on delivery (only Germany plus COD charges 4 €)
  • Payment via PayPal
  • Payment via PayPal Express
  • Creditcard
  • Payment via Secupay: Invoice, Credit Card

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Creditcard

Our bank account:

Bank Information

Account owner: Ronny Hecht
Account: 510 705 3800
Bank number: 86095484
Bank name: Volks- und Raiffeisenbank Muldental e.G.
SWIFT: GENODEF1GMV
IBAN: DE45 8609 5484 5107 0538 00

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The freight costs abroad can be easily shown during your order in the shopping cart. They vary depending on the transporter, as well as their size and weight, from country to country.